The war on “fake news” embarked upon by Facebook, Google, and Twitter may be earning the media goliaths brownie points with establishment politicos, but users — and even employees — aren’t feeling as enthusiastic.
In the midst of backlash over the stunning victory of President-elect Donald Trump, which some people attribute to the preponderance of apocryphal headlines disseminated by Internet search engines and social media platforms, the companies are tweaking their algorithms in order to target specifically blacklisted sites, many of which happen to be alternative media sites that question the political and media establishment. Many of the sites are also financially dependent on ad revenue earned by organic and referral traffic directed by Google, Facebook, and Twitter.
Now, it appears Facebook’s new algorithmic censorship practices are causing some of its employees to quit. According to the New York Times, three current and former anonymous employees claim the company has had a new tool developed specifically to restrict certain kinds of posts from appearing in users’ news feeds in certain geographic areas. This form of censorship has been deployed under the auspices of facilitating Facebook’s entry into the Chinese market. Previously, the company did this in Pakistan, Russia, and Turkey, where the respective governments requested the ability for third parties to review and block posted content. Facebook granted the requests and removed approximately 55,000 total pieces of content.The suppression software has been contentious within Facebook, which is separately grappling with what should or should not be shown to its users after the American presidential election’s unexpected outcome spurred questions over fake news on the social network.
Over the summer, several Facebook employees who were working on the suppression tool left the company, the current and former employees said. Internally, so many employees asked about the project and its ambitions on an internal forum that, in July, it became a topic at one of Facebook’s weekly Friday afternoon question-and-answer sessions.